Email Identity Append Search

Enter a known email address to find individuals who are associated with that email address.

EIA (email identity append) searches require only an email address.
Procedure
  1. Enter the email address.
  2. To associate your search with a customer or a topic, provide a label (for example, the customer's name or a topic name) in the Reference ID field.
    The History function lets you view the searches that are associated with a reference ID.
    note.pngYour organization may require a reference ID in a particular format. Additionally, the contents of this field may be automatically completed or the field may have restrictions that are configured by your administrator.
  3. Click Search.