Change User Access Status

A user is assigned one of four access statuses when their account is created. Administrators can change the status any time after the account is created.

note.pngIf a user has more than one user ID, repeat this procedure for each ID.

You can select the following statuses:

  • Active: The user can sign in to the application.
  • Inactive: The user's credentials are not accepted for the application. You can change the user's access as needed.
  • Inactive Beginning: The user can sign in to the application up until a specified date in the future. Use this option if the user will be away for an extended period of time.
  • Permanently Inactive: The user's credentials are not accepted for the application. The user cannot be reactivated without intervention from LexisNexis® Risk Solutions.
    note.pngDepending on your product subscription, this option may not be available.
Procedure
  1. In the Administration module, search for the user's account.
  2. Click (Edit).
    note.png The View icon () indicates that the record has been permanently deactivated. You can only view the user's account information. To reactivate the account, contact LexisNexis Risk Solutions.
  3. In the User Status area, select the new status.
    • If you select Inactive Beginning, enter the date on which you want the user's status to change to Inactive. You can also click the field, and select a date in the calendar that appears.
    • If you select Permanently Inactive, only LexisNexis Risk Solutions can reactivate the user.
  4. If the user belongs to several groups or has access to several products, select the product and group for which you want the status to apply.
  5. Click Save.